The CraftMach Engineered Solutions Inc. is committed to meet and exceed customer expectations in all its products and services.
Quality controls are established before production to ensure inspections are thorough, detailed, and properly documented. These inspection processes meet and follow strict industry standards for quality control and consistent part monitoring.
Our quality control inspections begin at production where parts are regularly inspected to locate and eliminate any defects immediately. Each process along the way has its regularly scheduled and required part inspection.
To ensure the continuity of our quality processes we work according to an effective quality management system and encourage team collaboration in the continuous quality improvement of projects.
Our focus on quality is:
- A Coordinative, Optimist and Value driven approach
- Transparent and responsive communication
- Excellent quality of technical services and products
- On time production quality assurance
- Cost Effective & Timely delivery
- Believe and commitment in our products
We regularly review our customers’ needs and develop objectives and strategies as part of our business planning and control processes to enhance customer satisfaction. Wherever appropriate, measures will be implemented and reviewed to confirm progress towards our objectives and to identify any need for improvement of our business management system. Customer satisfaction is the responsibility of every one of our employees. The group’s management is committed to supporting employees with effective communication and training.